Chapter 11 filing has been completed – please refer to filing number 09-53046 RLE filed in San Jose, California.

We want to express our appreciation to all those partners who are helping and doing everything possible to ensure your needs are met. Please read below for any detail information. Our apologies for any inconvenience that you may experience. Please continue to visit this site for any updates.

For ticketed Air New Zealand bookings:

• Air New Zealand will honor all tickets issued by Happy Vacations. No special reconfirmation is necessary. Air reservation questions should be directed to Air New Zealand Reservations at 1-800-262-1234, or travel agents may contact Air New Zealand’s Travel Agency Sales Support Desk at 1-800-424-5494. Since Air New Zealand is not responsible for the non-air components of any Happy Vacation package, travel agents are instructed to contact another tour operator/wholesaler for assistance with all other arrangements.

For unticketed Air New Zealand bookings:

• Air New Zealand is unable to honor any reservations that have not been ticketed regardless of deposit paid; however, Air New Zealand will allow transfer of unticketed PNRs to a new tour operator/wholesaler of the travel agent’s or customer’s choice.
  Travel agents and customers should contact another tour operator/wholesaler to secure assistance with package arrangements, including the air portion.
  No changes will be allowed to the original air itinerary or booking class.
  Air New Zealand does not assume responsibility for any non-air portion of the travel package.

For ticketed United bookings:

• United will honor all tickets issued by Happy Vacations. No special reconfirmation is necessary. PNR questions should be directed United Reservations at 1-800-521-0810.
  Since United is not responsible for the non-air components of any Happy Vacation package, travel agents are instructed to contact another tour operator for assistance with all other arrangements.

For unticketed United bookings:

• United is unable to honor any reservations that have not been ticketed regardless of deposit paid; however, UA will allow transfer of unticketed PNR to a new tour operator/wholesaler of the travel agent’s or customer’s choice.
  Travel agents and customers should contact another tour operator to secure assistance with package arrangements, including the air portion.
  United has provided each tour operator with instructions for transferring the existing Happy Vacations PNR to20the new tour operator.
  No changes will be allowed to the original itinerary or booking class.
  UA does not assume responsibility for any non-air portion of the travel package.

Effective immediately, all unticketed reservations have been released and may be acquired by another tour operator for ticketing. Please contact your preferred tour operator and Alaska Airlines will protect the original class of service.

Our Travel Partners Pleasant Holidays

We are pleased to advise all of our customers that Pleasant Holidays has offered their services and will be able to help accommodate your future reservations. Please contact them at 877.287.2835.

Additional assistance in re-accommodating Happy Vacations travelers is being provided by Travel Impressions (http://www.TravelImpressions.com) The TI special services phone number is 866.906.1361.

Several weeks ago Happy Vacations secured limited financing as an interim step towards a recapitalization. The company has been in discussions with a number of interested parties to add more capital and to potentially buy all or part of the company. Those discussions continue. Happy Vacations, however, has yet to obtain the needed funds and has no choice, at least in the interim, to cease current operations.

“The company has some viable components that are less affected by these very difficult economic times, and we will build on these to emerge from reorganization as a stronger company.”

“After 40 years in the business we at Happy Vacations are heart-broken about the turn of events and our difficult decision to disrupt our current operations. We truly appreciate the support and concern from our Travel Agency and vendor partners. We apologize for any disruption, inconvenience or losses.” said David Marshall, President, Happy Vacations.

Happy is working with other travel providers to protect as many travelers as possible and will distribute this information throughout the week. Travel Agents are advised to take immediate action to ensure that your clients’ trips are not disrupted.

Check this site for future developments.